If you have other options, do not join Languageline - Avis employé Interpreter LanguageLine Solutions

1,0
11 janv. 2018
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I can think of nothing. Probably easy to get in since quality is not valued much here.

Inconvénients

So many, here are a few to start with: - Treat employees with no respect and appreciation whatsoever - Keep reducing your rate, everything is non-negotiable, take it or leave it - Signing new clients on too fast without hiring and training more interpreter - My calls are always back to back, hours and hours of constant talking without a break, please note that you will most likely not have a chilled day with few calls, except for Christmas - No paid leave, almost non existent health benefits, even non paid leave is very very limited, 10 days a year, please not, it's unpaid leave and they still make it hard for you to take them - System always break down a lot, make the job even more stressful than it already is - They squeezed and squeezed every thing they can out of employee. I imagine their principle would be "Money is the most important thing to our organization - Some people are lucky to be contractors, I think they stopped hiring contractors. But they keep reducing the rates and push all the call to employees, until all of us are busy then the calls flow to contractors (to save money of course) There are so many more things, I just can't list them all. My whole life I have never worked for an organization that operate with mainly profit in mind. I feel mistreated and taken advantage of. My goal is just to stay until I have more experience and leave as soon as I can. If you have other options, do not join them. Even though this will make things harder for us, we will keep being understaffed and exploited but I want to be honest and help people from making mistakes.

Découvrez plus d’avis sur LanguageLine Solutions

5,0
27 oct. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Inconvénients

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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Réponse de LanguageLine Solutions
8mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
1,0
24 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Stay home. That's all. Nothing else.

Inconvénients

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

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Réponse de LanguageLine Solutions
2d
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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