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      LanguageLine Solutions

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      Avis sur LanguageLine Solutions

      Horrible Company...Never and Ever Approach - Avis employé Employé (anonyme) LanguageLine Solutions

      1,0
      1 déc. 2017
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      You get to work from home. Other than that, no pros at all!

      Inconvénients

      - Lack of communication between the management and employees. - Lack of clarity in explaining company's leave& absence policy and holiday policy. - Only 3 Paid holidays but even in paid holidays you may be reported absent. - Every HR and every Scheduling Dept. officer would give you a different interpretation of the issues you are seeing in your paystub. - No unified coding when it comes to absence/leave/off days. No surprise if reality does not reflect the paper contract you received when you were first hired. - Too many technical issues and discrepancy in the scheduling. - Frequent transition from one call platform to another. - Management may decide to have you shift from one platform to another without notifying you ahead of time. You will end up showing as "absent" in their records while you work 8hrs in another platform. - No pay upgrade at all. - No promotion - You get to work for them 20 yrs without having a change for regular pay increase like other companies unless you fight for that. - tens of other issues which I am sick of dealing with on a daily basis. - People who monitor/assess or evaluate your performance are way behind you in performance and language capabilities. Their language is horrible. - Some full time employees have paid time off, others do not have at all.

      avatar
      Réponse de LanguageLine Solutions
      8y
      Though they are difficult to hear, I want to thank you for taking the time to share your thoughts. I am sorry that your experience at LanguageLine Solutions has not matched our intention of being the best place you have ever worked. We consider our team of interpreters to be our greatest asset, and it is of paramount importance to me that you feel valued. If you would like to share more, please contact my office and schedule an appointment. I welcome the opportunity to hear more about your concerns and suggestions for improving our company. I can be reached at swklein@languageline.com or 888-526-4546. Sincerely, Scott W. Klein, President and CEO, LanguageLine Solutions

      Découvrez plus d’avis sur LanguageLine Solutions

      5,0
      27 oct. 2025
      Telephonic interpreter
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

      Inconvénients

      The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

      avatar
      Réponse de LanguageLine Solutions
      8mo
      Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
      1,0
      24 juin 2026
      Spanish bilingual interpreter
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Stay home. That's all. Nothing else.

      Inconvénients

      Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

      avatar
      Réponse de LanguageLine Solutions
      2d
      Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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