over-phone Arabic Interpreter - Avis employé Arabic Interpreter LanguageLine Solutions

2,0
18 sept. 2016
Recommande
Approbation du PDG
Perspective commerciale

Avantages

working from home. A good place to start a career in interpretation. Makes you feel good to help others communicate

Inconvénients

the recruiting process is very long and took about two months or so. Management is not there. If you need assistance with anything the only thing you have is the website. VERY STRESSFUL as a full time job because breaks are not enough and since i was an entry level they directed all calls to employees like me first , contractors and higher level interpreters received less phone calls because they charge more for their services. Salary is not enough for the stress and the hard work. During the first 2 months i used to receive over-time for extra minutes i worked if my shift ended and im still on call. but then they stopped giving us overtime without even informing us. You will feel isolated no doubt. Health insurance they provide is a joke! Dont accept it if you get the full time job! Days off are unpaid even if recruiters tell you they are paid. They are not!! and you only get 80 hours time off. meaning: only 10 days/year whether you are a new employee or been with them for 20 years. its the same

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5,0
27 oct. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Inconvénients

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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Réponse de LanguageLine Solutions
8mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
1,0
24 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Stay home. That's all. Nothing else.

Inconvénients

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

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Réponse de LanguageLine Solutions
4d
Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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