Wow, I've been at Iterable almost 4 years - the past 6-8 months it's really gone downhill fast. It does not feel like the same company in the last 8 months especially with recent layoffs. Management is being hired/promoted and not equipped/trained and lean heavily on ICs and managers often take credit for IC work/opinions....Favoritism and politics have become the new norm. The People Team have a long way towards gaining trust within the organization. The rate of burnout/attrition is high, the head of talent management and CPO made zero effort to push the dial on burnout in Iterable's culture despite multiple town hall questions. As a remote first organization - remote culture is really isolating with zero effort put into engaging team members - just back to back zoom meetings. Advice given is to speak to your manager/HRBP. Personally, I've raised burnout on my team multiple times to my HRBP and was told this is normal at Iterable with my HRBP shrugging that there's nothing they can do (what is the point of meeting then?). The CPO is not trustworthy, (acts completely differently when another exec is on the call, terrible communication, no empathy). There's a lack of transparency when the CPO speaks - don't raise issues to them you'll be on their hit list. No one is going to speak directly to the CEO about the CPO as the CFO is personally connected to the CPO (CPO has openly said this). Like other companies in tech, Iterable recently had our third layoff (sorry to see so many go). What's weird is that Iterators were concerned about cash burn rate specially about hosting an in-person company off-site given previous layoffs. Instead leadership ignored a lot of feedback about cost cutting and concerns and went ahead with the event anyways. A couple of months later we had our largest layoff to date. As someone on Blind mentioned - the best days of Iterable are behind us. A lot of great talent is leaving the company due to recent changes and culture changes. Again, leadership won't talk about issues openly - townhall has become heavily censored.
