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      Internode

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      Avis sur Internode

      Ok - Avis employé Customer Service Representative Internode

      3,0
      14 juin 2025
      Customer service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Actually finished 2012. One of the great cultures of staff wanting to support each other.

      Inconvénients

      Very behind other call centres. Used a backward system called SNBS (Shiny New Billing System). CFO (Sean habgood) and CEO (pat tapper) were disinterested in customers / staff / fixing problems. Only cared about their bonuses.

      Découvrez plus d’avis sur Internode

      1,0
      10 déc. 2024
      Customer support representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      The staff culture was good.

      Inconvénients

      The management of this business does not understand the difference between a value based company and a service based company. This company used to pride itself on the knowledge, expertise and willingness to assist its customers (a service based company), then after multiple takeovers the upper management only cared about competing on price and the quality of service went to hell, as did the culture of the company.

      5,0
      13 mai 2024
      Help desk technician
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great culture, room for growth

      Inconvénients

      None that come to mind

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