Without the right people directing the organisation every advantage listed above will come to nought.
The pivot from delivering successful technology, implementations and ensuring customer success to one that is sales focussed is the approach other SaaS organisations have taken to their detriment.
INEIGHT is still young in age while endeavouring to accelerate too quickly to play the same game as Oracle and others. There will be a lot of collateral damage to employees and clients along the way.