Good Times/Bad Times - Avis employé Franchise Consultant H&R Block

3,0
13 août 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Over half the people I worked with were fantastic team players that wanted to win together. Franchisees could be difficult to work with, but I enjoyed the relationships I built with most of them. Pay was decent and I appreciated the perks of hotel points.

Inconvénients

Leadership was a challenge. Most promotions were earned because individuals could regurgitate what senior leadership was leading...with all the "buzz" words. My time with HRB started with it being a relationship business and turned into a transactional business...instead of leading with heart, we were all checking boxes.

avatar
Réponse de H&R Block
10mo
Thank you for reflecting on your time with H&R Block. We're happy to hear you had strong team experiences and valued the relationships you built. We also appreciate your feedback on leadership and the shift in culture, and we’ll continue working to ensure our values are reflected in how we support and lead our teams.

Découvrez plus d’avis sur H&R Block

5,0
22 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great work during tax season

Inconvénients

Not available year round for most employees

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible availability. Path for promotion is obvious and quantified.

Inconvénients

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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