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      H&R Block

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      Avis sur H&R Block

      Very amazing job!! - Avis employé CSP - Client Service Professional H&R Block

      4,0
      20 juin 2022
      Csp - client service professional
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Such kind and fun coworkers. A really understanding staff for everyone’s individuality and personal lives. Once you get the appointment center down and are comfortable with greeting clients it can be wonderful.

      Inconvénients

      Sometimes when it gets busy, clients will get upset. This tends to fall onto the client services professionals who do not have control over this. It can be stressful and frustrating.

      Découvrez plus d’avis sur H&R Block

      5,0
      30 mai 2026
      Seasonal tax preparer assistant
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      A very good environment for employees

      Inconvénients

      I did not note any cons working here

      3,0
      23 juin 2026
      Senior tax analyst
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexible availability. Path for promotion is obvious and quantified.

      Inconvénients

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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