It's a good idea, it could be so much more. - Avis employé SQA H&R Block

3,0
18 mai 2009
Recommande
Approbation du PDG
Perspective commerciale

Avantages

H&R Block is flexible in hours worked and at least in Billerica appreciated for our skill. The physical plant is reasonably well designed and contains a normal amount of amenities. Layoffs have been so far avoided during the downturn. The employees in general are good both at what they do and as people in general.

Inconvénients

Reorgs occur at a blinding pace and leave everyone disoriented. There seems to be issues with retaining qualified people. There are roadblocks to getting information from the trenches to higher in the organization. Best practices often are not followed.

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5,0
22 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great work during tax season

Inconvénients

Not available year round for most employees

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible availability. Path for promotion is obvious and quantified.

Inconvénients

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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