Aller au contenuAller au pied de page
      employer cover photo
      employer logo
      employer logo

      Foundever

      Employeur impliqué

      Avis sur Foundever

      Haven’t even started working and I already have a horror story - Avis employé Customer Service Representative - Remote Foundever

      1,0
      9 mars 2023
      Customer service representative - remote
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      There is no pros so far

      Inconvénients

      I have not even started working for the company yet and it is already done hill, but I accepted a job offer that is suppose to start March 13, 2023. I accepted the position back in February, so I filled out all my required paperwork back in February. So I noticed that my background check had not even been completed by the company and it was March now. So starting March 6 of 2023 I noticed I had not gotten any email from management, HR or any where of what I need to do to prepare for Monday. And mind you I have been reaching out before March 6 to try and get a copy of paper work I filled out no response. So going back to the main issue I have reached out to every email that they have about my job and have gotten not one response. They do not even have a phone number to call it is all my email that they do not respond back too. So at this point I don’t know if I have a job or not anymore which sucks because I left my old job for this one. Which now I am realizing I might not even have anymore

      avatar
      Réponse de Foundever
      2y
      We understand the frustration this situation has caused you. Rest assured, we are working to address the issues with our email system and will make improvements to ensure better communication in the future. Thank you for bringing this to our attention, and we will do our best to resolve the situation promptly. If you have any further concerns, please don't hesitate to reach out to us directly at (866)430-0052. Jasmin at Foundever

      Découvrez plus d’avis sur Foundever

      5,0
      29 mai 2026
      Financial representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      7 week training to get a person ready to go into production.

      Inconvénients

      Work hours depends on clients needs. So hours may vary.

      2,0
      10 juin 2026
      Account resolution specialist
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Some level of job security. You know exactly what you're doing because it's a call center. Different client projects that you could apply to be part of. Located in Orem by the mall. Decent pay ($25 an hour... for now).

      Inconvénients

      You can't have anything on the call floor depending on the client (I support Intuit, so there are no phones, paper, pencils, books... nothing). The benefits are atrocious. PTO doesn't start until after 6 months. Company politics and favorites exist here. I'd say about 30% of calls get transferred to us from other departments (Payroll, Payments, Desktop, Saves, Sales, pretty much everyone) that should not have been transferred and could have been solved without us. They're going to hire more account resolution specialists soon after so many agents left, and they're starting their pay at $20 an hour.... so just think about what means for us. You get one occurrence per day you are absent even if you call in sick. I think 10 is the limit.

      Voir les avis par: Utile|Évaluation|Date|Tout
      Recherches associées: Offres d’emploi chez Foundever | Salaires chez Foundever | Avantages sociaux chez Foundever | Entretiens chez Foundever
      Avis sur FoundeverAvis pour Customer Service Representative - Remote chez FoundeverAvis sur Foundever