Low pay for the demand of work expected - Avis employé Customer Service Representative Firstsource Solutions

3,0
23 avr. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

It’s a good place to work because it is remote

Inconvénients

Staff are overwhelmed cos the workload is crazy, the pay is low and the staff turnover is high making the other staff have loads of workload

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Réponse de Firstsource Solutions
1y
Thank you for taking the time to share your feedback. We’re pleased to hear you valued the opportunity to work remotely with us. We take concerns about workload and wellbeing very seriously. In addition to regular reviews of resourcing, we offer free and confidential counselling support through our health benefits provider, as well as access to trained Mental Health First Aiders who are available to talk, both in person and remotely via video call. We remain committed to supporting our colleagues and creating a positive and sustainable working environment. Thank you again for your contribution during your time with us, and we wish you every success for the future.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

1,0
18 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

None. Deadful company. Stay away

Inconvénients

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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