Still doesn’t get why matrix pay is problematic - Avis employé Claims Examiner Firstsource Solutions

1,0
8 avr. 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Was somewhat flexible about when you came in.

Inconvénients

Whoever is in charge of setting matrix pay rates doesn’t seem to understand human nature or motivation. All over this page are replies from them saying that they set the per piece rate at an “above market rate” overall, but what this fails to take into account or mention is that as you work harder, the pay per claim GOES DOWN, so you feel like you’re in a ever speeding up hamster wheel just to maintain the same rate. (And I have serious doubts about the above market claim, too.) Or Sisyphus and pushing the rock, whatever metaphor you want to use. Company started off with a focus on picking off the best of the best of employees from other companies, and setting them free to make *decent* money, and clients could be assured they got things done right. Now it’s just typically corporate, but worse, since most places don’t decrease your pay for working harder. It’s bizarre to see them still defending this.

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5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

1,0
18 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

None. Deadful company. Stay away

Inconvénients

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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