customer service - Avis employé Customer Service Representative Firstsource Solutions

1,0
3 juil. 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Healthy environment, better co-ordination between members.

Inconvénients

Low salary, stress, long working hours

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Réponse de Firstsource Solutions
4y
Thanks for writing in. We're happy to hear that you appreciate the work environment and the support provided at Firstsource. We are committed to giving Firstsourcers competitive compensation and benefits and have a team that continually reviews them to be at par with market standards. Regarding the work timings, we understand that some days are great and everyone is happy, and other days can be difficult and complex. Change is constant in our business, and our teams function in a very agile manner to serve the dynamic needs of the customers. Having said that, we understand the importance of maintaining a healthy work-life balance and consciously promote the same among all Firstsourcers. We make our best efforts to make sure that employees are well-supported consistently. We hope you had a chance to discuss your concerns with your HR partner or your business leader during your tenure with us. Wishing you well with your future endeavours.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

1,0
18 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

None. Deadful company. Stay away

Inconvénients

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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