Great team leaders, poor higher support and long hours - Avis employé Customer Service Representative Firstsource Solutions

3,0
19 nov. 2017
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The team leaders and your work colleagues are generally great.

Inconvénients

Head office can be quite rude to home-based agents and the hours are far too long considering the amount of work you have to constantly complete

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Réponse de Firstsource Solutions
8y
Our colleagues are at the forefront of everything we do and we are committed to empowering, motivating and supporting every single member. We do continuously congratulate our colleagues throughout our Facebook page but also through reward and recognition. We are taking your feedback and addressing the places we missed in delivering a great working experience for you.

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

1,0
18 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

None. Deadful company. Stay away

Inconvénients

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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