okay for fresher - Avis employé Customer Service Associate (CSA) Firstsource Solutions

4,0
10 févr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Ideal for Freshers: Many employees highlight it as one of the best places to start a BPO career due to structured initial training and an easy interview process. Work Culture: Often described as professional yet friendly, with approachable team leaders and a collaborative atmosphere in several locations.

Inconvénients

Low Compensation: One of the most consistent complaints is that base salaries are lower than industry standards, with small or infrequent annual hikes.

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Réponse de Firstsource Solutions
3mo
Thank you for your detailed feedback. We’re pleased to know that our structured training programs and accessible hiring process make us a strong starting point for freshers building their careers in the BPO industry. It’s also encouraging to hear positive remarks about the professional yet friendly work culture and supportive leadership across locations. Salary structures are designed in alignment with industry benchmarks and are closely linked to individual performance outcomes. Annual revisions and growth opportunities are reviewed as part of the defined appraisal cycle. We also ensure that rotational shift patterns and transport availability are clearly communicated and discussed during the onboarding process so that candidates can make informed decisions before joining

Découvrez plus d’avis sur Firstsource Solutions

5,0
4 déc. 2025
Recommande
Approbation du PDG
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Avantages

Great team support from everyone

Inconvénients

Not much pto and policy change

1,0
18 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

None. Deadful company. Stay away

Inconvénients

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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