Just a number - Avis employé Call Center Representative Firstsource Solutions

Thank you for sharing your feedback, and for your time with us in Derby. We’re glad you found value in the voucher scheme. We’re sorry to hear your time with us didn’t match expectations. Performance measures are used to make sure we’re meeting client expectations and have sufficient people, but they shouldn’t come at the expense of treating people with respect, or understanding the individual. Your comments will be shared with the local team.