11mo
We're sorry to hear that this was your experience and we appreciate you taking the time to share it, even when it's difficult to read.
We’re proud of the dedication and talent of our engineering team and understand how demanding the past period has been. The pressure on teams, especially during times of rapid growth and change has at time been challenging and in hindsight, there are things we could have done better to ease that burden and support our people more effectively.
You've raised valid concerns around resourcing, testing, and go-live readiness. As our client base has grown, we've at times found ourselves stretched and we know that’s not sustainable. We’re actively investing in strengthening our engineering capacity, improving internal processes and ensuring that quality and scalability remain front and centre as we continue to grow.
We're not where we want to be yet, but we are taking measured steps to reduce fire-fighting, build in more forward planning and support a healthier work-life balance for our teams.
HR Team