Poor Leaders are Rotting a Once Great Company - Avis employé Employé (anonyme) Fetch

1,0
15 août 2023
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Unlimited PTO Volunteer opportunities Many good people

Inconvénients

The leadership at the company is an absolute mess and it's changing the entire company. The c-suite is playing musical chairs replacing new heads constantly so no one can actually learn about the true challenges going on...the ones who do know, are getting out before the company crumbles. Lower managers are people who are fun to be around, but terrible managers. Feedback for growth is unheard of since managers are often not working with you so they just listen through the grapevine to figure out if you're liked or not. If you don't suck up to the right people, you'll never be promoted. More time is spent on optics than actually work. The best sales data is plucked out to stop the company from immediately going under. If you work here, don't expect to have a job after the next year, maybe two if the bullshitters keep up doing a good job at bullshitting. Women of color are not seen in leadership. Black men and white women rarely are seen in leadership. If English is not your first language, this is not the company for you. The microagressions from leaders feels like death by a thousand paper cuts. This company is doomed unless it does a real look at its leaders and changes things, and fast.

Découvrez plus d’avis sur Fetch

5,0
4 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I've personally had an incredible experience working at Fetch. It's the first time I've truly felt supported by leadership and invested in as an employee. Fetch truly is what YOU make of it. I really like that Fetch encourages us to explore different tools, and makes them easily accessible. The tuition reimbursement program we have is amazing! I also really enjoy all the different ERG activations, this is the first time I see a company truly encourage people to be involved.

Inconvénients

Things do move quickly here, and some days can be long... but it's also a scaling, tech start-up with a ton of momentum. That kind of comes with the territory. We are growing, and fast. I personally think it makes it the perfect time to join the company.

avatar
Réponse de Fetch
7h
Thank you for the thoughtful review. We’re excited to hear you’ve had such a positive experience and that you feel truly supported by leadership and invested in as an employee. We work hard to build an environment where employees can do meaningful work while continuing to learn, grow, and build their careers. It’s great to know that resources like our tuition reimbursement program and employee resources groups have made a positive impact on your time here. We know that working in a fast-paced environment requires a lot of dedication, and we deeply appreciate the passion and hard work you bring to the table. Your note on communication is a great reminder for us, and we are committed to keeping that focus strong. Thank you again for being part of the team!
1,0
4 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good benefits, great pto policy, great rewards system, on paper the company looks great

Inconvénients

-incompetent leadership (not all, but a good portion) -bait and switch style hire process -they don't have solid direction on where they are headed so it's a lot of top-down confusion -leaders have heads in the clouds but don't know how the tactical things happen, so there are two different realities amongst execs and the lower level employees doing the work -pay comparisons are questionable -microaggressions, bullying, and bias run rampant as it's not much diversity -absolutely no one knows who does what, so you will spend hours or days finding the right person just to get a task done OR question answered. Causing unnecessary delays and tension. -Because of the ai first nature, a lot of people are hired that don't have a clue what they are doing tactically. So conversations and next steps are written and fueled by ai. -Everyone talks like walking philosopher degrees with unnecessary filler and jargon to SOUND like they know what they are doing, but not enough tactical skill. Semantics are huge here. Because of this, ALOT of miscommunication and confusion happens. -They don't have the proper organization or management tools, just slack heavy... as you can imagine chaos breeds in this space. Everyone says "Welcome to Fetch" instead of just hiring the right leaders to bring structure asap. -The focus is too much on doing whatever to get the job done and hit revenue goals.

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Réponse de Fetch
7h
Thank you for taking the time to share your experience with us. While we are glad to hear that you've enjoyed the benefits and PTO, we are truly sorry to read what you've outlined in the rest of your review. Most importantly, we want to address your mentions of microaggressions, bias, and bullying. We care deeply about creating a safe, inclusive, and welcoming environment for everyone at Fetch, and we take your concerns seriously. We would be grateful for the opportunity to look into this further. Please consider reaching out confidentially to our People Experience team at px@fetchrewards.com so we can support you. We also really appreciate your candid feedback regarding role clarity and leadership direction. We understand how a disconnect between strategy and daily execution can cause unnecessary stress, and your insights are helpful as we continue working to improve our internal structure and communication. Thank you again for your honesty and for helping us recognize where we need to grow.
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