Buen trabajo para empezar - Avis employé Customer Service Representative FedEx

3,0
16 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

-Sueldo se paga en tiempo y forma -Prestaciones -Caja de ahorro con posibilidad de retiro en medio año -Vales de despensa -Reparto de utilidades -Bono por buen desempeño (Bravo Zulu) -Si es tu primer trabajo, es buena opción para empezar.

Inconvénients

-Con la llegada de la automatización de llamadas, las quejas son más complejas y pesadas (la IA se queda con las llamadas fáciles y a ti te toca resolver problemas severos). -Por esta misma automatización, las métricas se manejan con los mismos parámetros sin cambio alguno (resolver problemas en menos de 5 minutos y te siguen exigiendo calidad en el servicio). -Tu sueldo no sube aunque ya son más exigencias que hace 5 años. -Hay oportunidad de crecimiento pero en este caso toca sacrificar tu tiempo libre sin paga extra y darte a conocer con los supervisores.

Découvrez plus d’avis sur FedEx

5,0
30 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

You will get in incredible shape

Inconvénients

Not really any I could think of

4,0
17 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good consistency in pay, caring bosses, solid yearly raises, consistent/regular routes, not a lot of floating between routes after gaining minimal seniority. I was given a route to myself after only 5 months of work, even before then I was usually given that route with minimal floating to other routes for the day. I have loved working here. So much consistency and you are just basically driving all day, bringing cool people their packages (my route is a mix between in town and countryside). I highly recommend this company through a contractor, working for FedEx corporate/Express has mixed reviews. Not much micromanaging at all from my contractor.

Inconvénients

Contracts between third-party and FedEx corporate are not always great or reasonable financially leading to occasional and temporary surprise increases in workload due to contracts with companies like Walmart, Costco, Amazon without much increase in base pay as a result, although contractors do compensate their drivers out of their profits. It would be nice if they received more from the third-parties as a result. The trucks take a beating but they do pretty well with what we give them, they still stay comfortably drivable and contractors are always ready to repair them. Sometimes the trucks struggle with A/C, not critically but still not always crispy and not extremely comfortable in mid-western heat.

Voir les avis par: Utile|Évaluation|Date|Tout