Poorly prepared managers - Avis employé Account Manager Docusign

2,0
30 janv. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Benefits are really good. Less the health insurance that’s basic with a low reimbursement allowance.

Inconvénients

The CSAM and AM teams face extremely high psychological pressure. This has always been the case. There is a culture of superficial praise, while in practice, growth and promotion opportunities are limited to a small, select group of people, many of whom already knew each other from previous professional experiences. Processes are poorly structured, inconsistent, and often change from one day to the next, without clear communication or proper alignment. Recently, a so-called coach plan was introduced, requiring employees to meet specific performance metrics. In some cases, this applies to individuals whose numbers are genuinely below expectations, which is understandable. However, others have been placed on these plans simply for providing feedback that was requested by management. Although internal surveys such as Glint are described as anonymous, in reality, they are not. When employees respond with transparency — not in an aggressive or disrespectful way, but honestly about areas that need improvement — they quickly become targeted. Changes in leadership behavior immediately following survey responses make it clear that anonymity does not truly exist. The environment is characterized by constant pressure, excessive micromanagement, and leadership that is not open to genuine dialogue. Managers are part of the same inner circle, which severely limits fairness, impartiality, and true meritocracy. This was, without question, the most toxic workplace I have ever experienced — a place where problems are hidden behind positive messaging, while employees are emotionally worn down.

Découvrez plus d’avis sur Docusign

5,0
30 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great work life balance, good people, supportive culture

Inconvénients

Not too much innovation development, Not too interested in in house ML/Ai features

avatar
Réponse de Docusign
5d
Thank you for taking the time to share your positive experience with us. We are thankful for your insights and are happy to read your positive feedback.
2,0
9 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Mostly nice people, dedicated to their specific roles.

Inconvénients

Lack of team cohesion among departments. Lots of communication and accountability breakdowns, siloed efforts. Immature processes and undeveloped operations. Unqualified and ineffective leadership: I was to be the Business Process Lead but mid-interview, the hiring manager told me they would instead place me in a very small sub-department reporting into Finance Business Transformation. It was never clear if this was meant to be temporary or permanent... I was successful in facilitating and contributing to a project that was 10+ years overdue at Docusign. The managing director I reported to was laid off so a more tenured employee took over as "manager" who had never been in charge of people and it showed. Despite my contributions, I was told how little they valued my work and efforts on a successful project. Definitely a level disparity as I have been Sr. Finance Manager twice and head of a global department reporting into VP level and up. It appeared that all this new "manager" wanted was a subservient cog to condescend, demotivate, and talk down to. Beyond ridiculous to squander my 15 years of corporate experience.

Voir les avis par: Utile|Évaluation|Date|Tout