Sinking Ship - Avis employé Employé (anonyme) Comm-Works

Feedback is vital and as the CEO, I take all of it – both good and bad – to heart. I seriously consider every review that is posted on this site. We completely understand that our success as an organization is predominately because of the employees that work for us; we value them and hope that their overall experience in our workforce is a positive one. When we receive reviews that are less than positive, we investigate the issues, respond to the review in order to provide additional perspective, and take action, when necessary, to improve in that area. Due to the defamatory nature of this review, it was tempting for me to go point by point through the topics mentioned and list rebuttals. It’s easy to dispute this review because every single thing this reviewer mentioned is absolutely and unequivocally false. Our employees aren’t allowed to drink all day, we have paid holidays or holiday pay for those that work a holiday, we pay competitively, and we often promote from within. Most importantly, we take any allegations of harassment seriously; we have a zero-tolerance stance on all forms of harassment. And finally, our customers are not leaving “left and right”, in fact, we have a customer retention rate of over 95%. Each item mentioned in this review is simply untrue. It’s extremely disappointing that someone is able to use Glassdoor as their forum to blatantly disregard the truth, misrepresent the facts, and disparage a company in a way that is potentially reputation damaging. It’s even more disappointing that our legitimate request to have this review removed due to these falsities was completely disregarded by Glassdoor because their management determined the posting to be “acceptable”. It’s clear that their criteria of what is “acceptable” is not the same criteria that we use to determine acceptable responses to any of our customers or employees. To have our concerns be disregarded and this review left posted leaves me questioning the credibility of Glassdoor and it should leave anyone that uses this site questioning the credibility of some of the reviews. -Al Lampe, CEO