Needs improvement - Avis employé Neighbourhood Coach Bromford

3,0
20 juil. 2023
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Could be a great job with amazing customers if we could just get it right.

Inconvénients

Lack of communication between teams makes the job extremely hard and lets down the customers. Compared to other housing associations the wages are poor and many long term NC’s are leaving and taking their wealth of knowledge with them because they have had enough of chasing their tails.

Découvrez plus d’avis sur Bromford

1,0
29 avr. 2022
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

In general the people who work here are great and help each other and want to make a difference. The aims of the organisation sound great and draw you in to feel like you can be yourself and have your say, the reality is very different.

Inconvénients

In customer experience the senior leadership is top down, restrictive and bullying. When issues and concerns are raised even from within leadership roles these are swept under the carpet. If you question decisions or aren't a yes person you are described as negative even if you do this in a constructive way. There is also a sense of you get roles if your face fits

9
avatar
Réponse de Bromford
4y
Firstly thank you for being honest, which is part of our DNA here at Bromford. We are committed to creating a safe, healthy and inclusive culture and do not accept or tolerate bullying in the workplace and take any allegations of this nature very seriously. In line with our DNA and core competencies, we encourage colleagues to Be Honest, Be Bold and work with courage and will ensure we address any concerns that are raised and listen to the voice of our colleagues.
3,0
16 janv. 2018
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Team members, the overall philosophy as a social enterprise, genuinely wants to help unlock customers potential

Inconvénients

Turn over of colleagues within the team, lack of stability, not allowed autonomy, too much oversight, lack of trust to do your job

3
avatar
Réponse de Bromford
8y
Thank you for posting your review, we're sorry to hear that things didn't work out for you. Lots of what you raise point towards the fact there has been so much change at Bromford - which can feel uncomfortable and unsettling for colleagues. We have, and are continuing to, put lots of support in place for teams, individuals and leaders, and our transformation programme is now well underway; helping us align our services and improve how we do things. Wishing you all the best for the future.
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