Avantages
Experience is definitely a plus from being an order manager as you get to learn end to end on how a product is delivered to customer. We act as a middleman that connect supplier and customer by using SAP and various tools to get the job done. Environment is great and supportive. There is no inner political drama between employees.
Inconvénients
Workload is horrible, as long your order is not delivered to customer, yet anything can go wrong and you will have to clean it up even if the error is not your fault (usually supplier or sales does this). There is no such thing as work life balance for this role even though that is what BASF is famed for. Other BASF entities claim that Order Management APTC are experts but these experts are terribly underpaid and overworked. There is no internal politics because there is no time for it as everyone is too busy handling their workload. Working overtime even during weekends or off days is horrible culture practiced by the order managers. New joiners coming and going is normal as this is the role with the highest turnover rate in the company.