If you have been to one ARS, then you have been to one. - Avis employé Employé (anonyme) ARS-Rescue Rooter

2,0
20 août 2015
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The workload is pretty steady as this organization is in a very "needed" sector. If you like to stay busy, you can easily, and they do pay you for your time. Full time employees receive a very fair UNH benefit package, and overtime is a must if you want to bank the money. With the cultures turn over the way it is, they will pay you to do more for a while before they replace any position. But you will get tired.

Inconvénients

This organization fosters a very aggressive Sales culture as opposed to a service culture which would coincide with their marketing. There is a lot of finger pointing, ego`s, and insecurities at every level of the company. No one cares about the workload you are required to do, until your finished with the task that they assigned priority to, then wonder in amazement that you are not 2 people and could not finish both at the same time. Then your on the "list", and you better sell something even if your not in"sales", if you want to keep your job, or at list get off the list for a day. Hiring and firing do to lack of training is the name of the game.

Découvrez plus d’avis sur ARS-Rescue Rooter

5,0
10 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great pay, amazing benefits, super easy if you’re a people person, amazing management team

Inconvénients

Intensive KPI tracking, independent workload, not work life balance friendly. Your performance can be affected if you’re having a bad day. People treat you like scum of the earth

1,0
30 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

You can take work truck home.

Inconvénients

Management has created a challenging work environment where technician support and fair compensation do not appear to be priorities. There are no performance-based bonuses or consistent annual raises, despite strong expectations around sales. Call distribution lacks transparency, with higher-quality leads often going to a small, select group, making it difficult for others to perform at their full potential. Technicians are also expected to take calls after scheduled hours (8 AM – 4 PM), which impacts work-life balance. Additionally, time and travel policies raise concerns. Technicians clock in upon arrival at the customer’s location rather than when travel begins, even when jobs are over an hour away. This results in significant unpaid driving time, often exceeding two hours per day. In some cases, technicians are required to travel to appointments even when customers are unresponsive, leading to cancellations or reschedules without compensation for the time lost. Overall, the expectations placed on technicians are high, but the structure and support systems in place do not consistently reflect or reward that effort.

avatar
Réponse de ARS-Rescue Rooter
1mo
Thank you for sharing this detailed feedback, and we recognize how concerning these experiences can be. We take issues around transparency, fair compensation, scheduling expectations, and travel time very seriously, and your comments highlight areas that require continued focus and accountability. Our goal is to create an environment where all technicians have equitable opportunities, clear support, and recognition that reflects their effort and performance. If you would be open to discussing further, please visit arsawaremobile.ethicspoint.com or call 833-633-7255.
Voir les avis par: Utile|Évaluation|Date|Tout