Good operational, IT and marketing teams put in place over past few years - Avis employé Vice President Marketing 1st Source

A team new leaders in past few years staffed these areas with quality talent, and many were new to the bank. These teams work well together, and customers benefit from it. While some posts may knock these functional areas, these leaders created new and better teams. They led the bank to a better place. Complaints come often from people who were on improvement plans and simply venting versus taking ownership.