Avantages
Great learning experience. Diversity of equipment that they stock with training seminars from OEM companies. As a field service tech there was very little micro managing. Can open a lot of doors if you're looking to move to another company since you interact with so many customers. Good health insurance. Standard 2 weeks of vacation(use it or lose it policy) and 1 week of sick pay.
Inconvénients
The list is long for cons as a field service tech in the portland metro area. Pay is low compared to industry standard. Mid level techs will earn 20 to 23 an hour. Less if youre in the shop. They tend to bring you in at a low wage and make you work a ton of OT. The big part i didnt think was ethical is they run lean on manpower and managment openly admits we need more people but when review time comes around they use the metrics your team didnt meet as a reason not to give you a raise (pre covid). Overall the amount of responsibility/skill for this position did not comensurate with pay.