Great people, but the culture is toxic and inflexible - Avis employé Travel Advisor TUI Group

1,0
17 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The people you meet are the biggest pro

Inconvénients

Where do I even start? I would strongly advise against working here, especially if you have a family or require any level of work-life balance. The company offers virtually no flexibility. When I submitted a flexible working request, it was rejected with the excuse that because other employees already had arrangements in place, they couldn't accommodate mine. There was no willingness to consider individual circumstances or find a reasonable solution. The culture is relentlessly focused on sales. The pressure to sell is constant, unrealistic, and exhausting. No matter how hard you work or what results you achieve, it never seems to be enough. Support from management is practically non-existent, yet expectations continue to increase. The handling of employee wellbeing is equally disappointing. The company spent money sending me to Occupational Health, only to completely ignore almost every recommendation provided. To make matters worse, discussions about these recommendations took place in meetings without me present, and I was simply informed afterwards what they supposedly could and couldn't do—which, according to them, was virtually nothing. This felt disrespectful and completely undermined the purpose of the Occupational Health process. Performance improvement plans appear to be used less as a development tool and more as a way of managing people out of the business. That was certainly my experience, and ultimately it succeeded because I chose to leave. Looking back, leaving was one of the best decisions I've made. The "homeworking team" is sold as a fantastic opportunity, but the reality is very different. Micromanagement is extreme. You're monitored constantly and can't even step away for five minutes to use the toilet or get a drink without being questioned about your whereabouts. During training, you're told the importance of taking regular screen breaks, yet in practice these breaks are virtually impossible to take due to workload and monitoring. Overall, this company sells employees a dream that simply doesn't match reality. The lack of flexibility, poor support, disregard for employee wellbeing, excessive micromanagement, and relentless pressure make it a place I would not recommend to anyone. Also there is no opportunity to progress unless your "face fits"

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Réponse de TUI Group
1d
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with us did not meet your expectations. We are committed to providing a supportive working environment and recognise the importance of employee wellbeing, development opportunities, and maintaining a positive work-life balance wherever possible. We appreciate that employees may have different experiences and perspectives, and we take all feedback seriously as it helps us continue to improve. While we are unable to comment on individual circumstances in a public forum, we would encourage anyone with concerns about their employment experience to raise them through the appropriate internal channels so they can be fully considered. We wish you all the best for the future. Best wishes from the TUI Employer Brand Social Media Team.

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5,0
25 nov. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Lots of fun and you get to meet so many people

Inconvénients

Long hours and early and late

4,0
22 oct. 2025
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Benefits are great if you enjoy traveling.

Inconvénients

Salaries are maybe in the lower end in the travel industry

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