great Starting place to work at - Avis employé Customer Care Specialist TP

4,0
21 août 2015
Recommande
Approbation du PDG
Perspective commerciale

Avantages

You gain lots of experience depending on your campaign they will train you the first few weeks before putting you on the phone

Inconvénients

the pay wasnt as great but good bonuses

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Réponse de TP
7y
We appreciate your honest feedback. Our goal is to provide our employees a positive experience with us while being given proper compensation and incentives. We are sorry you expected something different. All the best!

Découvrez plus d’avis sur TP

5,0
5 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good company to get your license.

Inconvénients

Benefits aren't that affordable. Metric heavy

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Réponse de TP
19h
We appreciate your kind words and are thrilled to hear that you enjoyed your time with us. Your feedback helps us continue to improve and grow.
3,0
16 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Inconvénients

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Réponse de TP
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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