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      company has lots of issues... - Avis employé Employé (anonyme) Reputation

      2,0
      3 oct. 2017
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      - awesome product - inspired engineering team - 3x week free food.

      Inconvénients

      - executive team/ceo too chaotic and not focused - HR organization is ridiculous, root cause of several employee issues and has been given full freedom .. lacks empathy and discipline - lots of attrition, especially in sales, product, and csm teams and no one seems to care - poor benefits (no 401k match) - too much politics and unnecessary escalations all over with lack of leadership, - everyone seems to be in a constant state of agitation or overworked with no real productivity or end-goal

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      5,0
      7 nov. 2025
      Customer success manager (csm)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great management, lots of resources to ensure success in your role.

      Inconvénients

      It can be difficult for cross-department collaboration with everyone being in different time zones.

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      Réponse de Reputation
      1w
      Thanks for the review! Cross-functional collaboration across time zones is a real challenge these days. We are hoping that the flexibility of our remote & hybrid environment and clarification of ‘core working hours’ will help support even greater collaboration across teams. If you need any help navigating through this, please work with your Manager or HR Business Partner.
      2,0
      13 mai 2026
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      *Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

      Inconvénients

      *Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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