No thank you - Avis employé Customer Service Representative QVC

1,0
28 sept. 2021
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Ability to work from home

Inconvénients

The spoiled entitled customers . Customers were extremely rude. The ridiculous metrics you had to meet . The pay needs to be higher for everything you have to deal with at QVC. They always deny and time off requests

Découvrez plus d’avis sur QVC

5,0
21 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexibility to work from home.

Inconvénients

High call volume. Can't even sip water before the next call is coming through

1,0
20 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Only pros - wfh and you get a nice discount

Inconvénients

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

Voir les avis par: Utile|Évaluation|Date|Tout