Great Company but Micromanagement Was Too Much - Avis employé Customer Service Representative (CSR) Progressive Insurance

4,0
4 sept. 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

*Great Training with Fun Instructors *Good Pay - $19.50/hr

Inconvénients

*Supervisor Micromanaged Team, which was my reason for leaving. Every second of the day was watched and commented on, which lowered morale. *Microsoft Teams Calls Most Days of the Week, many of which seemed unnecessary and interrupted work flow. *I probably would have continued working there if my team leader did a better job of leading us.

Découvrez plus d’avis sur Progressive Insurance

5,0
30 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Strong Leadership Consistent Strategy People Oriented Culture

Inconvénients

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4,0
1 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Inconvénients

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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