Artificial positive attitude - Avis employé Claims Customer Service Representative Progressive Insurance

1,0
17 nov. 2014
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The atmosphere is beautiful; artwork everywhere and it feels like encouraging creativity.

Inconvénients

No available time off, schedules are always bad and unethical, and it seems like their metrics are designed to be able to give them ability to fire people at will instead of actively measuring progress. They also effectively mandate that overtime be used but hurt your statistics if you work through lunch, to get home earlier. In addition, it's impossible to arrange a day off unless you schedule more than six months ahead, so if you become ill then they're already planning to fire you. They're also obsessed with their investment in service centers, which drastically lengthens the repair process and infuriates the customers, which leads to an even worse position. Plus, they're much below the average pay for the position.

Découvrez plus d’avis sur Progressive Insurance

5,0
30 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Strong Leadership Consistent Strategy People Oriented Culture

Inconvénients

Larger more mature company - less agile and harder to drive change - still happens but takes longer and a lot more coordination

4,0
1 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Inconvénients

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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