Wonderful place to work - Avis employé Employé (anonyme) Included Health

5,0
19 mars 2021
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Strong mission, engaged employees, compassionate leadership

Inconvénients

The only cons are that we have moved so fast that our systems and tools haven't kept up. It's always a work in progress.

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Réponse de Included Health
5y
Thanks for your helpful feedback! You hit our strengths on the nose - focusing on our mission, our passionate team and our authentic leaders. We are proud of these strengths and hold ourselves accountable to keeping those characteristics strong and consistent as we grow. We appreciate your feedback about the need to scale and refine our systems and processes, especially as we continue to grow to serve millions more members, and the reminder to focus on collaboration and communication to keep our team aligned and coordinated as we grow. Thanks for taking the time to share this valuable feedback.

Découvrez plus d’avis sur Included Health

5,0
3 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible schedule and lots of benefits.

Inconvénients

I don't have any cons.

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Réponse de Included Health
3w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
1,0
6 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

Inconvénients

Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

2
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Réponse de Included Health
1mo
Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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