Great Company - Avis employé Customer Success Manager (CSM) Included Health

5,0
26 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Very inclusive company Great onboarding Terrific Benefits at a great value Matching 401k Staff is so friendly and willing to help

Inconvénients

As in any healthcare tech company, more work then there is hours in the day, but that's not specific to this company.

avatar
Réponse de Included Health
3mo
We’re glad to hear you've had a positive experience. Thanks for all you do as part of the team!

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5,0
3 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible schedule and lots of benefits.

Inconvénients

I don't have any cons.

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Réponse de Included Health
3w
We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
2,0
5 juil. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Really strong ICs and front line managers. Excellent developer experience and support. Cool to learn Go. I learned a lot in my role.

Inconvénients

Chaotic leadership making poor choices with unnecessary reorgs and bad communication. The product is decent but honestly overhyped in the amount of benefit it provides. There’s a lot of drinking the koolaid about how it’s revolutionizing health care which stretches the imagination at most generous interpretation. On call was noisy and frequently woke people up in the middle of the night. Everything was always an emergency in terms of features. If you treat everything as an emergency it just causes people to leave as they burn out.

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