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      H&R Block

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      Avis sur H&R Block

      Started great, became worse - Avis employé Associate Team Leader H&R Block

      3,0
      19 févr. 2024
      Associate team leader
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      At the start of the tax season everything was going just fine. The store was ran smoothly, my boss was helping when needed, and we were pretty well staffed. I enjoyed the employees I had, they were all lovely people.

      Inconvénients

      By the beginning of March my store was down to 3 other employees, and then myself. Being horribly understaffed was a major issue, it seemed, at multiple locations. The turnover rate was high.

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      5,0
      22 juin 2026
      Employé (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Great work during tax season

      Inconvénients

      Not available year round for most employees

      3,0
      23 juin 2026
      Senior tax analyst
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexible availability. Path for promotion is obvious and quantified.

      Inconvénients

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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