Extremely toxic work environment filled with gossip, politics, and favoritism. Advancement often feels more about appearances and being in the right inner circle than about actual performance.
High quotas combined with having to manage 60+ accounts make success feel unattainable for many reps.
Leadership culture is dismissive and two-faced. Serious issues get brushed aside, and accountability is lacking.
Customer frustration is common due to poor onboarding and reliance on external implementation partners that overcharge. AI sales are being pushed heavily, while many clients still aren’t fully implemented.
Constant recruiter outreach is a major red flag, turnover is extremely high, and instead of fixing the culture, they just keep hiring to backfill.
Women were historically overlooked for leadership roles, and while that has recently improved, progress feels reactive rather than genuine.
Work-life balance is virtually nonexistent, and burnout is common.
Leadership at the highest levels (CEO, CRO, etc.) appears to care primarily about revenue, even at the expense of long-term employees and loyal customers. Long-time clients often feel ignored while leadership prioritizes flashy six-figure AI deals.
Turnover is high, a lot of talented employees leave because of the toxic culture.
