Eager to steer the operational helm of a pioneering Data & AI agency? Join Crunch Analytics as our Director of Operations, where you'll oversee project deliveries, refine planning and processes, and help shape strategies to drive our mission forward.
At Crunch Analytics, we - especially - help EU retail and e-commerce teams at G-Star, Scotch & Soda, Torfs, Van de Velde, Unilin, Roompot, and others to embrace big data & AI techniques. We introduce AI-driven tooling that fundamentally changes how brands & retailers create value.
As the Director of Operations at Crunch Analytics, you play a pivotal leadership role, overseeing all operational activities. Your primary mission is to foster an environment where the team consistently delivers projects on schedule, within budget, and to the utmost satisfaction of our clients. Moreover, you are entrusted with ensuring the seamless execution of ongoing projects while integrating insights from past endeavors to refine and elevate our future operations.
Crunch Analytics has several operational teams that run a data-centric project from start to finish. Those teams have project owners who ensure the delivery of projects on time and within budget. With your experience in IT project management, you will guide, coach, and follow up with those project owners to achieve excellence. You will supervise invoicing, report KPIs, and have final responsibility concerning planning.
As the Director of Operations, you will be a crucial part of the company’s management team. Your general views on agency matters, your insights on performance and areas of improvement in operations, and your entrepreneurial drive should help the company continue on its path of growth.
We’ll match your broad set of skills, conviction, and motivation with a team eager to demonstrate the ridiculous value of our algorithmic excellence. Such should enable you to establish yourself as a trusted advisor, enabling Crunch Analytics to flourish at the forefront of a big data & AI revolution in especially retail & e-commerce.
What will be part of your responsibilities?
You will bear responsibilities in three main domains:
What skills are required or can be perfected on the job?
First off, you will become part of a steadily growing team of people keen on applying the latest technologies and techniques in the fields of data science, machine learning & AI. You will work in a vibrant, innovation-loving environment with the proper dash of geekiness and love for board games.
We put a lot of time and effort into your personal growth and development as a business professional. You're empowered to take the lead in establishing our company's presence in the industry.
You will be able to work both at the office or at home. Our offices in Ghent and Rotterdam are easy to reach, located in a colorful neighborhood of each city center, and close to a vast array of after-work shenanigans.
How do you like to get to work? By car, train, and/or (e-)bike? Your choice to make! We provide an attractive salary package stuffed with additional benefits such as an (optional) company car & fuel card, (optional) bike plan, hospitalization insurance, state-of-the-art laptop, smartphone, and other gear.
On top of that, we do team trips, planned events, ad-hoc events, and anything really to ensure you shine within a thriving team.
Up for the challenge?
Here is how we move forward. After applying, we’ll screen your resume and may invite you for a phone interview. A job-specific challenge and presentation later, you could be the next member to represent our team!