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Présentation de HelpSystems

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Eden Prairie, MN (États-Unis)
De 501 à 1 000 employés
Entreprise non cotée en bourse
Matériel et logiciels informatiques
Entre 100 et 500 millions € (EUR) par an


Avis des employés HelpSystems

  • « Great Place to work BUT not if you are in CyberSecurity!!! »

    • Équilibre travail/vie privée
    • Culture et valeurs
    • Opportunités de carrière
    • Rémunération et avantages
    • Dirigeants
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    J'ai travaillé chez HelpSystems à temps plein


    Treat their employees well in regards to benefits and activities, etc
    Large customer base
    Hard Working People/Teams
    Most parts of the portfolio doing well (IBMi mainly)


    No Security knowledge or awareness in the CTS part of the business
    If you know what the difference between a vulnerability and an exploit is then you know more than the leadership of the CyberSecurity division
    Being run like a business that sells security software
    Taking human interaction and care out of the process
    Most of the mind share is gone and innovation is lacking
    Management team unaware of security industry and no knowledge of technology to help lead team in correct direction.
    Treat employees as a number, in the end all we are.
    If you are beginning or want to begin in cybersecurity maybe a decent place to start and everyone can learn together.
    HQ in Minnesota, so if you are from elsewhere you don't fit in the clique from there.

    Conseils à la direction

    Process and business skills alone is not going to help your issues in CTS. Knowing what the products do, what they support, what else is out there and why, is very important and is needed at all levels especially leadership. Having the ability to keep the strong process/business skill and apply that understanding to the security space is key…but its just not there. If you don’t know the products/technology and your BDRs know more than you, there is going to be an issue. both in progression of the business and respect for leadership. (They are not respected when it comes to technology).
    With the mind share you keep losing and the bad image the management team has this will continue till the inevitable…those that remain will not be there in >6 months you can count on that…once all your mind share leaves and your stuck with your mngmt team…what have you got…folks that cant do any of the roles they managed…Big Problem. A manager should always be able to step in and take over for someone if an issue arises…that’s why they are a manager…its not to just oversee and delegate, which is what you have currently at CTS; oh and that’s very visible and aware from all the staff there too.Remember people negatively leave their company because of their managers and I see that being a big issue at the worst possible time for HS.

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Prix et distinctions de HelpSystems

  • Top Workplaces, Minneapolis Star Tribune, 2013
  • Top Workplaces, Minneapolis Star Tribune, 2018
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