Back Market

Entretiens chez Back Market

1. 5 juin 2021

   Entretien de Senior Manager, Customer Care Process Improvement

   Employé anonyme, New York, NY

   Aucune offre

   Expérience négative

   Entretien moyen

   Candidature

   J'ai postulé via une autre source. J'ai passé un entretien chez Back Market (New York, NY) en mai 2021

   Entretien

   First I spoke with the talent acquisition specialist, provided an assignment to essentially earn an interview. The assignment was to analyze data from their call center and provide feedback based on a few questions. Submitted this and an hour interview was scheduled with the hiring manager. Apparently they had been double booked so the meeting was cut short. They also did not have a chance to review my assignment, so we spent most of the time with me going through my analysis. Consisently was cut off midsentence when answering questions outside of going through the assignment information. A week passes with no communication so I reached out, I'm then told the individual I interviewed with was out sick for a few days so they hadn't had a chance to connect, that's fine, but should have kept in touch. A couple of days later I'm advised the team isn't moving forward with my candidacy. The message indicated this wasn't a 'no' from the company, just for this role. I did receive feedback after requesting this, though it did take 10 days to get back to me.
   

   Entretien

   Can you describe a time where you improved on an existing process?

   Répondre à la question