The interview process was pretty calming and nice! The first stage was a telephone interview which lasted around 20 minutes. The typical questions asked concerned what I know about bet365/ how would I react if someone acted aggressively towards me/ when have I gone out of my way to help someone - that sort of thing. The second stage lasted around 2 hours. At first, there is a short (15 minute) presentation that tells you more about the company, their values, what they expect from their staff and how they will reward their staff. There was then an ice breaker where we were split into 3 groups of 3, and asked to discuss a pet hate (room 101 the game is called). - We were told that we weren't being assessed during this point, it was literally just to make people fell a little more calm as they realise the benefit of interviewing someone who is calm as opposed to someone who is extremely nervous. There was then 2 tests, one arithmetic where you're asked to answer as many questions as possible - you will probably not answer them all because there isn't enough time unless you're math crazy. They're just basic stuff like add these 4 digits up and fractions (what is the decimal equivalent of 1/5?) You then have to wait a few minutes in order to see whether you're allowed to progress onto the next stage. Then, you have a 1 on 1 interview where questions are pretty basic interview questions. I was asked to remain as calm as possible during this process because the purpose of the interview isn't to try and catch you out; it's literally just to see what you're like. There's a few questions such as my current role/hobbies/ strengths etc. Then there's a few scenario questions. Easy! :).