First you go into a large room with 100+ people. THey do a brief power point presentation in regards to the company. THe recruiters then bring you in for one on one interviews. The first interview is a little tough, but not too too bad. BE yourself and answer as best and as honestly as you can. SAmple question: WHat does being on reserve mean to you ? Tell me of a time when you had a conflict with a co-worker and what did todo. I resolve it. If you make it to the second round, it is a bit tougher. NO frills. CAution: this interview can make or break you. SAmple questions: FIll on the blank: I find it challenging when a customer is ___________. Tell me of a time when a work situation was rushed and some of the quality may have been compromised? WHat did you do? IF you make it to the third and final interview, it is a panel interview. DO NOT let that freak you out. Play it cool. THey are going to ask you if you are willing to relocate. Can you adhere to the tattoo policy? Are you willing to be on reserve for a long period of time? Suggestions: 1.) Smile, smile, SMILE 2.) Wear a suit. BE ultra professional! 3.) BE yourself 4.) Ask questions when they ask you if YOU have any questions.THis makes you appear to be engaged with the interview. 5.) TEll them why you are a great candidate for this job. 6.) LAdies: pull your hair up 7.) SMILE, SMIlE, SMILE!!!!!! Good luck and have fun!!!!!!! You'll have a great experience!!!!!