J'ai postulé en ligne. Le processus a pris 4 semaines. J'ai passé un entretien chez USAA (Colorado Springs, CO)
Entretien
Applied to position then a week later was sent an assessment test. About 2-3 weeks later received a call stating I passed the test and was scheduled for a phone interview with recruiter where I was told more about the company and position and asked a few questions. About a week later I was contacted again and informed that hiring manager wanted to move me forward in the process and was set up for another phone interview with two hiring managers a week later which is still pending at this time.
Questions d'entretien [1]
Question 1
Can you provide an example of a time when you had to sway a person or customer in your favor with regards to customer service?
J'ai passé un entretien chez USAA (San Antonio, TX)
Entretien
Easy and super fast, it took me 2 weeks total from applying until getting an offer. Phone screen interview, and then in person with hiring manager. In person took about 30 minutes
After filling out the initial application I was invited to take an online skills assessment which included timed portions and was fairly lengthy. There was also a brief phone screening, and then an in person interview with the manager.
J'ai passé un entretien chez USAA (San Antonio, TX)
Entretien
Very specific questions. Be really prepared to come up with a story on the spot. Nothing to do with the job description. They want you to sound like a robot.