J'ai postulé en ligne. Le processus a pris plus d'une semaine. J'ai passé un entretien chez Texans Credit Union (Richardson, TX) en mars 2015
Entretien
Contact center management and HR took less than 2 weeks for the whole process. The management team did 2 rounds of interview and was very professional and accommodating to vacation request.
Questions d'entretien [1]
Question 1
Talked thru prior work experience and metrics
Why this job assisting people on the phone
How I handled irate customers
Sales experience
Work culture and manager expectations