Le processus a pris 1 jour. J'ai passé un entretien chez T-Mobile (Minneapolis, MN) en sept. 2010
Entretien
I applied at T-mobile through Snagajob.com, a couple of weeks later I received an email from a tmobile job recruiter for an group interview in 2 weeks. I actually couldn't make it and had to call them up to reschedule another time. So the recruiter put me down for a week later.
I arrived at tmobile along with about 25 other people, this was a group interview I had never been to before and was weird. After you signed in and put on a name tag, they put everybody in a big circle and started the process. There were about 5 different store managers there for this group interview, turns out they have been doing this for every week for a while now. So first they paired everybody up with a partner. Unfortunately my partner was very overly talkative and didn't let me speak much when it was time to.
The first exercise was to tell your partner a fun fact about yourself, and your best customer service experience. You had to remember your partners fact, then one by one they went around the circle and you had to tell everybody. The second part was to make a mock up of a customer coming through the store and asking for help. One person was the sales rep, the other was a customer, then vice versa. We were timed at 30sec each go while the managers and everybody else watches you. After that it was over and it lasted about a hour and 15min.
Definitely never been to a interview like that before and was actually disappointed because I prepared for a NORMAL 1:1 interview the day before. Had no idea this was going to happen and as I walked out of there I knew I wasn't getting the job. I guess there cutting down on cost so they just do this to see who are the best people for the job all at once. If this was a 1:1, I would have been in there. A couple hints if you ever find yourself at a group interview at tmobile is to talk to every manager and every person there as soon as your through the door. Do a good job on their mock customer walk in part and be very talkative and funny because it was very laid back. Also hope you don't get stuck with a partner that talks to much and overshadows you. 1
Exclusive Wireless handling the interviews for T-mobile. Offer given, then the offer was rescinded. My interview may be unorthodox since the district store manager caught me scanning the QR code to the hiring application and my pre job interview started there immediately onsite. After confirming I had a highschool degree, answering why I want to work in sales and if I was committed to stay in the position with some other behavioral chat we rescheduled for a proper interview for the next day over video chat. I was asked again about my commitment and if I would commit for at least 6 months. Previously I said I could commit and again I said I could commit for that time since it seemed the most important factor in the interviews. I was texted about an offer, called back around 30 minutes later and there was no answer it was Friday. By Monday I had thought I may leave sooner than 6 months since I was already in the middle of a job search and I wanted to clarify that about my commitment even though I was still interested in working the position the best I could as long as I could. In response my offer was rescinded.
J'ai postulé en personne. Le processus a pris 3 jours. J'ai passé un entretien chez T-Mobile
Entretien
Multiple interviews with different managers that all pulled from the same script of bland and uninspiring corporate speak and core questions. It felt devoid of personal touch, crafted by lawyers, and in lock-step with a predetermined formula that wasn't allowed to deviate from the course. Nice people, but the process felt very mechanical. To be expected from a company of that size, I suppose.
J'ai postulé en ligne. J'ai passé un entretien chez T-Mobile (Stockton, CA)
Entretien
After I had applied, I got a call a week later for an interview. The interview was a very disappointing experience for me, this was a week ago and I finally met with the manager who called me in. You can tell he is young, probably about 25 years old, and he was HIGH! I could tell immediately his eyes were red and lips were very blue. He had me do our interview standing up in the corner of the store while the other associates were standing behind me talking. The manager who interviewed me seemed all over the place with his questions, and kept stumbling over his words. He was also super casual, the experience just didn’t seem professional at all. Kept asking me questions about co-worked dilemma situations. I’m still really disappointed, I’m really motivated for the job and have the right experience, I know I could have got the job if I had been interviewed by the right manager with interview experience. The manager also didn’t describe the job title or give much information, until I asked more questions towards the end. After our interview is over, all he had told me was to look out for an email from them.... it’s been a little over a week and I haven’t heard back from them.
Questions d'entretien [1]
Question 1
What would you do if two co-workers had an issue with each other ?
