Three rounds of interviews - HR, hiring manager, and then panel with two managers and a peer. An additional interview was requested to meet another manager in the CSM org.

Three rounds, pretty standard. The initial call is very stiff, you can tell they are just reading from a script, giving no conversation cues or responses to what you have to say - not the best feeling in the world. The second call with the hiring manager was the easiest, it's more listening to the role to see if you would like it, I think they asked me 3 questions? The last round is a lot, you have to create a 30 min presentation and then an hour of situational and behavioral questions. They want the presentation to be a role playing conversation with the client- they fail to explain that. Then the hour of questions is again very robotic, no one had anything to respond to after I answered they just ticked the box and moved to the next question. No interest in learning more, although they want you to ask them all the questions you can.