J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez Southwest Airlines (Atlanta, GA) en oct. 2015
Entretien
To be successful with SWA is not by proving you're a "hard worker" as much as proving you'll be a "passionate SWA worker." This actually translates into your availability and flexibility, which is based on bid scheduling, which came be as frequent as monthly or as infrequently as seasonal. It is also based on mandatory overtime which sometimes requires extension of your shift and/or working on your days off. If other, outside events involve your time, including family, this is a flag for the SWA interviewer that may disqualify you. You also can not be one minute late for ANY airline interview.
J'ai postulé en ligne. Le processus a pris 7 mois. J'ai passé un entretien chez Southwest Airlines (Chicago, IL) en févr. 2025
Entretien
Southwest Airlines people department is horrible. They give little to no communication. Application has said in process for seven months. They do not care about people. They will leave you guessing for months. If you try and contact them you are met with attitude. The culture of this company has changed for the worst. Had a one way recorded interview so they could see my race.
Very friendly and open with their communication. I was interviewed by a hiring manager that flew in from CA and the local branch manager. One started as a customer service agent and has moved her way up the chain.
Star method asking scenario based questions give me a time when or what would you do if you encountered this type of worker or situation. Overall process is fairly easy background takes the longest.