Thank you for sharing your feedback. It’s very disappointing to read this, as we never want any candidate to feel unsupported. We looked into the time you mentioned but couldn’t find any record of contact attempts. Even if this experience coincided with the August holiday season, our HR team was still actively working, so perhaps something unintentionally slipped through the cracks. That makes your feedback all the more valuable for us to reflect on. We’re glad your hiring manager was able to connect with you, and we’ll use this feedback to keep strengthening communication between candidates, HR, and managers so that experiences like this are avoided.