Initially Raleigh interviewed for the position of '1st Line Support/Network Admin' direct themselves (no agency), with salary being negotiable. After attending the interview and being informed I 'ticked all the boxes', and the interview going well overall I felt, I was asked my salary exceptions so I thought £30-35K was reasonable. However I was later ignored by Raleigh about the interview outcome, and received no further updates from them. I've recently discovered that Raleigh have now re-advertised the same position, this time with a recruitment agency. They have also now put a salary guideline with the job advert of £24-25K. After finding more about the role during the interview, this is very low pay considering the role requires infrastructure knowledge/skills, and although part of the role would be 1st line support, its far from the fact you would only need 1st line-level skills. To reflect the role more accurately, in my opinion, it is basically being the entire sites IT, effectively a IT System Administrator position. I just wanted to share my experience somewhere, that shows a damning example of how a business thinks that by advertising a role as 1st line support they can pay such a low salary but expect you to do considerably more and have the skills to back it up as well.