J'ai postulé en ligne. Le processus a pris 2 semaines. J'ai passé un entretien chez Octopus Energy (Leicester, Angleterre) en mars 2021
Entretien
Recruiter rang me, we had a chat over the phone, then had a Skype interview with the same person, then completed a numerical and verbal reasoning online test, then had a zoom call with staff and other applicants, this was called a ‘discovery day’ which included different team work tasks and a chatty individual interview, then final interview over video call was the final step.
Questions d'entretien [1]
Question 1
Why Octopus Energy in particular.
Why this specific role.
What are your motivations.
General questions about past experiences in customer service.
Questions about challenging customers/situations.
J'ai postulé en ligne. J'ai passé un entretien chez Octopus Energy (Berlin)
Entretien
Sehr positive Gesprächsatmosphäre! Die Interviewer waren locker, zugänglich und gut vorbereitet. Besonders positiv ist mir aufgefallen, dass wirklich auf meine Antworten eingegangen wurde, anstatt nur einen Standard-Fragenkatalog abzuarbeiten. Ich habe mich zu jedem Zeitpunkt wertgeschätzt gefühlt.
Questions d'entretien [1]
Question 1
Erzähl mir von einer Herausforderung, der du gegenüberstandest, und wie du sie gelöst hast.
J'ai postulé en ligne. J'ai passé un entretien chez Octopus Energy (Warwick, West Midlands, England)
Entretien
Fairly intense, hard to adjust to zoom interviews, but an efficient method to decide that ultimately the role wasn't suitable for my particular skills.
Role plays, team tasks etc and 1 to one interviews.
Questions d'entretien [1]
Question 1
Typical questions you would expect, lots of role play and brainstorm activities.
J'ai postulé via une autre source. J'ai passé un entretien chez Octopus Energy (Manchester, Angleterre) en déc. 2025
Entretien
Very easy and understandable interview. Used an online questionnaire and video interview. Also very good communication and quick response time. Setting up meetings and discovery day was also effortless. Not a stressful interview process.
Questions d'entretien [1]
Question 1
Tell me a time you had to deal with negative feedback?
