J'ai postulé en ligne. J'ai passé un entretien chez NEXT (Huntingdon, England) en déc. 2017
Entretien
Applied online, received a call to come in store for an interview. The interview was very casual but standard with a few questions on experiences. I was told I'd get a call soon, never got a call so I rang up myself a week later. The manager said they would get back to me soon, again never received a call. I also know someone else who applied and had the exact same experience and was told by the manager that they were forgetting to call people. There were a lot of roles advertised online as it was a new store so I was very surprised and I wonder if anyone was actually able to get employed at all.
Questions d'entretien [1]
Question 1
What is an example of the best customer service you have received yourself?
J'ai passé un entretien chez NEXT (Belford, England)
Entretien
Really Short and easy. only asked 4 questions and quick to provide feedback. Based on previous customer service experience and dealing with difficult customers. Experience working in retail and customer service
J'ai postulé en ligne. Le processus a pris 3 semaines. J'ai passé un entretien chez NEXT (Havant, England) en avr. 2026
Entretien
very slow process, it took over 3 weeks for a response and I had to eventually contact them myself which led to me being ignored. The lady was really nice in my first stage of my interview but I have heard rumours that the company is not great to work for.
Typical customer service questions. Explain a time you helped someone, working as a team, working independently, tell me a little bit about yourself. What are kpis. What is good customer service
